FAQs
An item broke/arrived damaged, what should I do?
I will happily help you fix this issue. Please contact me through email: contact@chemsjewels.com or instagram: @chemsjewels within 72 hrs of receiving them. Just let me know what happened and attach a picture. I'll get it taken care of ASAP.
Will my jewelry tarnish?
No, your jewelry won't tarnish. Everything is made of stainless steel, this is to ensure that it will last.
When will my order be shipped?
I ship orders every day but I need 1 or 2 business days to make your jewelry.
Where do you ship from?
I'm located in and ship from Montpellier, France (South of France). From here, I work hard in making pieces for you and packing them with love.
Is your jewelry really handmade?
Yes. All items listed are handmade from scratch by myself. I take my time to delicately handcraft each piece with patience to perfection. I have continuously received positive feedback that my hard work is definitely visible in each order.